Refund policy

Thursday Print Co. — Return & Refund Policy

Custom & Made-to-Order Products Because all of our prints and fine art reproductions are made to order specifically for you, we do not accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind. Please review your order carefully before completing checkout.

Defects & Our Errors We stand behind our work. If your order arrives damaged, defective, or we made an error (wrong file printed, wrong size, etc.), we will make it right at no cost to you. Please contact us within 7 days of delivery with your order number and a photo of the issue. We'll offer a reprint or full refund based on the situation.

Postcard Club Subscriptions Subscriptions can be cancelled at any time. To receive that month's shipment, cancellations must be made before the 7th of the month — orders already in production for that cycle will still ship. We do not offer prorated refunds for partial subscription periods.

If a Postcard Club shipment arrives damaged or incorrect, the same defect policy above applies — contact us within 7 days of expected delivery with your order number and a photo.

Digital Files Digital downloads are non-refundable once delivered.

Contact Us Email emails@thursdayprint.co with your order number and any relevant photos. We aim to respond within 1–2 business days.